DELIVERY OF PRODUCTS

We provide a tracking number for each package. All orders are shipped from India or Russia and take around 3-4 weeks for delivery. Products that are marked as EXPRESS SHIPPING are delivered within 1 week.

We guarantee all deliveries to USA and Canada (subject to terms below).

REFUND/RESHIP POLICY

Please note that we reship/refund is only for US and Canada orders. In case your package is lost in transit and/or you have not received your package within 20 days if shipped by Express or 60 days if shipped by Standard Tracked shipping. Please note that it is your responsibility to monitor the tracking information.

We do not reship/refund if:

  • You provided a wrong address and the package is sent back.
  • You did not pick up the package at your local post/sorting office in time and the package is sent back.
  • You or someone at your address refused the package for any reason.

WHERE WE SHIP TO

We ship to the following countries: United States and Canada.
For shipping to other countries please visit RUPharma.com

DELIVERY COSTS & TIME

Packages are generally dispatched within 3 days after payment receipt:

Shipping from India/Russia to USA
Flat rate – $35 regardless of order size or value.
Free shipping to the US for orders $350 or more.

Shipping from India/Russia to Canada
Varibale rate – from $35 depending on order value

Average Delivery Times
On average 3-4 weeks.
Products marked as EXPRESS are delivered within 1 week.

PACKAGING

Orders are shipped in cardboard boxes or padded envelopes.